Your technology.
Our responsibility.
A UK-based digital partner bringing digital assurance to support, Microsoft, cyber, data, telecoms and responsible AI under one accountable team.
Seven connected capabilities.
One accountable team.
We bring support, Microsoft, cyber, data, telecoms, governance and responsible AI together around the organisation, people and outcomes they need to serve.
The people behind the technology.
Good technology outcomes depend on people who understand the organisation, take ownership and stay accountable.
A practical method for making progress visible.
RADAR helps us understand the environment, focus on what matters, deliver with ownership and keep improving as the organisation changes.
Review
Understand the environment, priorities, risks and pressure points.
Advise
Recommend the right route forward without adding unnecessary complexity.
Deliver
Implement the agreed work with clear ownership and communication.
Assure
Check the outcome, reduce risk and confirm the improvement has landed.
Refine
Keep improving as systems, people and requirements change.
Review
Understand the environment, priorities, risks and pressure points.
Advise
Recommend the right route forward without adding unnecessary complexity.
Deliver
Implement the agreed work with clear ownership and communication.
Assure
Check the outcome, reduce risk and confirm the improvement has landed.
Refine
Keep improving as systems, people and requirements change.
Close enough to understand.
Experienced enough to take ownership.
Our support centre and specialist teams are based in the UK, giving customers direct access to people who understand their organisation, systems and responsibilities.
What this means in practice
Our core support team operates from Bristol, giving customers a consistent, accountable point of contact who understands their organisation.
Bristol is our support hub, with customer reach across Bristol, South Gloucestershire, North Somerset and Bath, as well as nationally. Lines indicate customer reach, not additional offices.
Assurance
Independently assessed.
Accountable by design.
Independent standards and recognised partnerships support the way we protect information, manage quality and deliver responsible services.
Assurance index
ISO 27001
UKAS-accredited certification through LRQA
What it covers
Information security management - the systematic protection of information assets.
What this means for you
Your data and our systems are protected under an independently audited framework. Controls are reviewed, tested and maintained on an ongoing basis - not just at point of sale.
Independently audited and maintained annually.
Proof in practice
Trusted where technology
has to work properly.
See how organisations use Assured Digital to bring greater clarity, control and resilience to the technology their people rely on.
ASDAN
Education & Membership
From firefighting and complexity to stable foundations and future-readiness.
Growing complexity was consuming strategic attention
ASDAN's digital environment had developed across multiple platforms, systems and processes that were not always working together. Issues could escalate widely, teams were repeatedly pulled into firefighting and leadership needed greater clarity around the organisation's wider digital architecture. With courses moving from books to fully digital delivery, operations spanning 42 countries and significant responsibilities around learner data, ASDAN needed stronger foundations before it could confidently pursue its next stage of growth.
Stabilise the environment and build confidence from within
Assured Digital worked alongside ASDAN's teams to understand the wider estate, identify root causes and test solutions before changes were introduced. The partnership strengthened Cyber Essentials and Cyber Essentials Plus, GDPR, policies and operational resilience, while helping ASDAN create a clearer blueprint around its priority data. Assured Digital's specialists also worked directly with colleagues, sharing knowledge and helping teams solve problems rather than simply raising tickets and waiting for a fix.
Visible progress within three to four months
Within the initial three-to-four-month project, ASDAN began seeing stronger processes, calmer decision-making and better communication. Support tickets reduced, issues were less likely to escalate and colleagues became more confident in understanding and resolving problems. ASDAN described communication across its teams as one of its new "superpowers" and said it now felt stable across its digital platform. Stronger cyber and data foundations also gave leadership and trustees greater confidence to expand its qualification offer, support international growth and explore the secure use of AI.
“We can now think about the future, rather than how to get to Friday.”
Melissa Farnham, CEO, ASDAN
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ASDAN
Education & Membership
EDUCATION & MEMBERSHIP
ASDAN
From firefighting and complexity to stable foundations and future-readiness.
Growing complexity was consuming strategic attention
ASDAN's digital environment had developed across multiple platforms, systems and processes that were not always working together. Issues could escalate widely, teams were repeatedly pulled into firefighting and leadership needed greater clarity around the organisation's wider digital architecture. With courses moving from books to fully digital delivery, operations spanning 42 countries and significant responsibilities around learner data, ASDAN needed stronger foundations before it could confidently pursue its next stage of growth.
“We can now think about the future, rather than how to get to Friday.”
Melissa Farnham, CEO, ASDAN
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Technology works better
when the relationship does.
Meet the people who can help you bring greater clarity, control and resilience to your organisation.