Insights Cyber resilience
THE FINANCIAL SIDE OF CYBER RISK / UK EVIDENCE
Cyber risk has a financial side. The numbers deserve context.
Payment diversion, insurance and a staged recovery can affect finance in different ways. Here’s what the UK evidence says, and where those costs can show up.
Explore the findingsInvoice-and-mandate scam losses
UK-wide · personal and non-personal accountsUK Finance recorded £41.3m of UK invoice-and-mandate scam losses in 2025, before money returned to victims. Non-personal accounts made up about 68% of the total.
Insurance & fraud
A cyber policy may not cover a diverted payment.
The NCSC notes that some cyber policies do not cover money lost through business email compromise. A diverted payment can start in a real supplier’s compromised mailbox, with a plausible request in an established conversation.
UK Finance recorded £41.3m in 2025 invoice-and-mandate scam losses across personal and non-personal accounts; £28m was on non-personal accounts. That tells us about payment diversion losses, not how often insurers pay out.
The policy wording and circumstances determine cover. Protecting the mailbox, verifying a change independently and checking the policy address three different parts of the risk. A convincing email is not authorisation to change payment details.
Look for how the wording treats an authorised transfer made under deception. The answer may depend on the type of loss, the applicable cover and the conditions for notifying the insurer.
| Where the risk appears | What changes the exposure |
|---|---|
| A genuine mailbox is compromised | Account controls and monitoring help prevent or detect unauthorised access. |
| A convincing payment change arrives | Verification through a number already held interrupts the request before approval. |
| Money has been diverted | Review the applicable policy wording, exclusions, notification steps and evidence requirements with the provider. |
The JLR figures
One incident. Two very different cost figures.
Jaguar Land Rover’s results put cyber-related exceptional costs at £196 million for the quarter ending 30 September 2025. The Cyber Monitoring Centre separately estimated £1.9 billion of wider UK financial impact, with a modelled range of £1.6–£2.1 billion.
The wider estimate includes effects on JLR, suppliers and downstream businesses. It depends in part on how quickly output returns. The two figures measure different things and should not be added or used to forecast the cost of an incident elsewhere.
The NCSC describes suppliers facing disrupted schedules, orders and payments. That is the wider lesson: even when your own systems are working, a dependency can interrupt your ability to deliver or get paid.
Track reported incident costs, lost trade and cash timing separately. Each answers a different question about what the business needs to fund or protect.
Cyber-related exceptional costs, quarter to 30 September 2025.
Wider UK financial impact across JLR and its network. October 2025 model range £1.6–£2.1bn.
Cash flow
Recovery is more than a technical invoice.
As services return in stages, a technically available system may still be unable to issue accurate invoices or support delivery. Finance needs to understand when receipts can resume, which costs will continue and which additional costs are specific to recovery.
The NCSC recommends tracking the incident’s costs and comparing recovery options. Update the cash-flow forecast as services come back and estimates of what can be billed, when payments will arrive and what recovery will cost become firmer.
A delayed receipt can put pressure on cash without becoming permanently lost revenue. Separating that timing effect from lost trade and extra spending makes it easier to assess what a recovery investment would protect.
Tie each cash forecast assumption to a recovery milestone. The receipt may depend on a customer accepting work and billing being reconciled, even after the accounting system returns.
- Disruption
Receipts can slip while payroll and supplier payments still fall due. Incident response adds expenditure.
- Essential work resumes
Some invoices can go out once delivery and acceptance are verified. Temporary workarounds may still cost more.
- Normal trading
Reconcile receipts against the revised forecast. Separate work that was billed later from orders that will never be fulfilled.
Cyber investment
What are the renewals actually buying?
Account protection reduces the chance of compromise. Monitoring and response help shorten the time an attacker has to operate. Recovery capability reduces the disruption that follows when prevention fails.
Look at the gap between those outcomes and what current controls deliver. Better configuration or a tested recovery path may do more for the business than another line on the licence list.
Ask what changes if a proposed control is funded. A tested restoration may reduce interruption, while verified payment changes address an entirely different exposure.
- ProtectFewer exposed routes
- Check which public services and privileged accounts are reachable.
- DetectEarlier investigation
- Verify that a relevant alert reaches someone who can triage it.
- ContainLess interruption
- Rehearse isolating an account or service while essential work continues.
- RecoverUsable services
- Restore a service and have its owner complete a representative task.
How Assured Digital can help
Talk through what you found
We support email and identity protection, monitoring, backup and recovery. If you’re reviewing a renewal or a specific exposure, Matthew can discuss the technology with your finance team, IT team or advisers.

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Read the original sources
- NCSC · Cyber insurance guidance
- UK Finance · Annual Fraud Report 2026
- JLR · Quarterly results, 14 November 2025
- Cyber Monitoring Centre · JLR impact model, October 2025
- NCSC Annual Review 2026 · JLR case study
- NCSC · Recovery and ongoing investigations
- NCSC · Preparing for and recovering from disruptive cyber attacks