Customer information
Products & Services
Terms and Conditions
The right documents.
For the services you use.
Some products and services we provide have additional supplier licensing, usage or service terms. Find the relevant documentation here, or ask us to help identify the terms for your agreement.
Browse product & service termsStart with your agreement
Only the terms relevant to your purchase may apply.
Your applicable Master Services Agreement (MSA), Statement of Services Order, customer agreement and product or version determine the relevant obligations. A supplier appearing here does not mean its terms apply to every customer. This directory is a reference and does not replace any required acceptance.
Product & service directory
Find the terms you need
65 entries 9 service categories
Search by provider or product, or open a service category. Entries are listed A–Z within each category.
Browse all 65 entries A–Z
1 of 65 entries shown
Clear search and filtersBackup & recovery
1 entry
- Request applicable terms
Datto / Kaseya
Datto and Kaseya products or services specified in your agreement, including backup and business continuity.
Terms available through your account manager
About these terms
Ask your account manager for the end-customer terms matching your backup product and delivery model. Partner and managed-service-provider agreements are not presented here as customer licences.
Contact your account manager, or use the request link and our team will route it to the right person. Any documents requiring acceptance are provided through the applicable agreement or onboarding process.
Here to help
Not sure which document you need?
Contact your account manager or our team. Tell us your organisation, the product or service, and your order reference if you have one. Please do not include passwords or other security credentials.
Supplier documents are published and maintained by third parties. This directory helps you locate information; it does not replace your signed agreement, order or licence documentation, or any acceptance required by a supplier.